Introduction

Serenity Movement Studio respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information you provide when using our website and services.

Information We Collect

Personal Information

When you contact us or inquire about our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Any information you provide in your message or inquiry

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide information about our services
  • Improve our website and user experience
  • Send you information about our services if you have opted in
  • Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Your consent when you submit a contact form
  • Legitimate interests in operating and improving our business
  • Contractual necessity when providing services you have requested

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for up to two years.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

Third-Party Services

We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated date at the top of this page.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Serenity Movement Studio
9 St George's Place, Canterbury CT1 1UT, United Kingdom
Phone: +44 1227 904 381
Email: [email protected]